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Try these $115-$219/day, legit knowledge entry work-from-home jobs with no telephone or diploma wanted.
Search for the WordPress Technical Help job at 10Up.
10Up focuses on finely crafted web sites and instruments for content material creators.
What you will do:
- Present clear, actionable, and correct responses to consumer subjects on plugin boards inside outlined SLA
- Conduct testing and troubleshooting on user-reported bugs, errors, and conflicts
- File detailed bug reviews by way of GitHub and actively talk about them with engineering workforce and affected customers
- Conduct end-to-end testing on plugin releases and establish launch follow-up wants for subjects, documentation, and potential consumer questions
- Work with different help workforce members as wanted to reply consumer questions
- Attend common conferences with plugin product and engineering groups to grasp product roadmaps and upcoming releases
{Qualifications}
- Data of and familiarity with WordPress
- Wonderful written English communication expertise in a customer support setting, together with the flexibility to successfully regulate communication kinds primarily based upon consumer wants
- Distinctive consideration to element
- Capable of assume logically and creatively to successfully resolve customers’ points
- Capable of prioritize and handle duties and subjects throughout a number of merchandise
- Robust self-discipline and the flexibility to work independently
Useful, however not required:
- Data of and familiarity with Google companies, together with Google Analytics, AdSense, AMP, Search Console, and/or Optimize
- Consolation with browser developer instruments
- Primary understanding of WordPress growth and net growth
- Distant working expertise appreciated
Compensation/Advantages
- $58,000/12 months estimated, in response to Glassdoor
- Paid day without work & holidays
- Bonus alternatives
- Skilled growth price range
- Paid parental go away
- Versatile work schedule
- Annual all-team Summit!
- Well being Insurance coverage (Regional)
- Retirement Plans with Firm Match (Regional)
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