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About the Role:
Compensation/Benefits:
Required Qualifications:
- You have some prior work experience(1-3 years) in Customer Success at an enterprise software company. You care deeply about helping customers and our bigger goal of improving customer service.
- You are highly motivated and self-sufficient. You have a relentless drive to accomplish goals in a timely fashion without sacrificing quality.
- You can quickly pick up the know-how of our software, its basic functionality, nuances, and most importantly its application in real-world business contexts.
- You are full of ideas and possibilities and don’t hold back on sharing them with others and pursuing them. If you think something doesn’t look right or could be done better, you make sure that your voice is being heard.
- You have top-notch verbal communication skills and are able to use them to quickly react and adapt to customers in real-time. Your writing ability is also strong and flexible enough to apply to both customer emails and best practice documentation alike.
- We work together as a team, within the Customers team and across every other function in the company. You have a knack for gaining trust and building strong working relationships with your peers and colleagues.
Preferred Qualifications:
They don’t seem to have specific qualifications that they prefer but don’t require.
Technical Requirements:
They seem to provide you with most of what you need for your home office. Other than that, they don’t mention details about internet speed or other technical requirements.
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