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Try this straightforward $38/hour, non-phone, work-from-home job hiring worldwide with versatile hours:
It is the Buyer Success Specialist place at DNSimple.
DNSimple supplies a complete API and internet interface for area administration automation to clients around the globe.
What you may do:
- Develop and develop relationships with all present and potential contracted clients to make sure the best degree of buyer satisfaction.
- Educate clients on options and advantages of DNSimple to make sure they’re attaining the best worth from our product.
- Develop instructional materials for brand new and current options to raised clarify how clients could make the perfect use of DNSimple.
- Establish clients that may profit from options on higher-tier plans and set them up for fulfillment.
- Handle invoicing and contract necessities for current and future company clients.
- Replace and keep buyer data in CRM.
- Help within the assist queue.
- Share suggestions from clients with the DNSimple crew to assist all of us perceive their ache factors and desires.
- Interact with clients to create case research that share their optimistic DNSimple expertise with others.
Necessities
- You may have glorious English writing and comprehension. You might be anticipated to jot down clear prose to speak with clients and crew members alike.
- You may have expertise constructing and sustaining buyer relationships
- You may have expertise growing engagement with clients
- You may have confirmed your potential to extend income by getting clients on to probably the most acceptable plan
- You may have expertise managing customized invoicing and fundamental accounting
- You may have earlier expertise working with a distributed improvement crew.
- You may have a normal understanding of DNS
- You may have the flexibility to work independently and maximize time administration.
- You may have earlier expertise in Buyer Success or Account Administration
Compensation/Advantages
- Wage vary: $60,000 – $80,000 USD relying on expertise
- Paid Time Off (Trip, Sick & Public Holidays)
- Household Depart (Maternity, Paternity)
- Work From House
- Firm Meet Ups
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