Remote FT PT Inbound Customer Service Representative at SpectrumAM

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nnA vibrantnculture is predicated on belief. With this in thoughts, we’re reimagining a hybridnwork surroundings to assist us collaborate and work extra successfully. Ournrecipe for productiveness contains:nnEmpowermentn+ Accountability = Freedom to find out the very best distant work (away fromnyour staff or workplace) based mostly in your position, enterprise wants, and management.nnnnnnThis is {a partially} distant place and you will have to have the ability to work out of the native workplace at instances.nnnnnCLICK HERE TO ACCESS THE TRAITS SURVEYnnnnnNot your typical name middle consultant job!  nnnnnn  nnROLE:  House owner Companies Consultant nnHOURS: Monday-Friday, shifts between eight am and 6 pm.nnnREMOTE: Primarily distant, nevertheless some in-office hours might be required for the position.nnnnnnIf you’re on the lookout for a brand new profession in a steady, recession-proof business the place you need to use your unbelievable customer support abilities to resolve issues for our householders, then this is perhaps the place for you. We’re on the lookout for somebody that thrives in a quick paced multitasking, that may remedy advanced issues shortly – with a smile! nnnnnWHO IS SPECTRUM ASSOCIATION MANAGEMENT? nnWe are an HOA Administration Firm… NO, NOT the web firm!! We handle the operations of a considerable amount of householders’ associations all through Texas and Arizona. We’re proud to be one of the revered and acknowledged corporations in our business. Named Greatest Place to Work for the final 14 years in a row! We’re energetic and enthusiastic about our targets which have led to continued firm progress, which interprets to extra alternatives for our staff (or as we name them, Oddballs!) nnnnnWHO ARE WE LOOKING FOR? nnWe are on the lookout for extremely motivated individuals who can multitask throughout totally different communication platforms and have a ardour for buyer success.  We function a contact middle with a pleasant and team-oriented environment the place we assist hundreds of various requests every day. Our householders contact us in lots of channels – telephone, e mail, chat. Expertise in a fast-paced name middle surroundings or related sort of customer support position is desired, purchase is probably not required if you understand you’ll excel in that sort of surroundings. nnnnnnWe are presently hiring for each full and half time representatives. Shift hours could differ based mostly on enterprise wants, however might be between eight am to six pm Monday to Friday. Some weekend work accessible, however not required.nnnnnWe are closed on weekends and main holidays. We additionally present a beneficiant PTO program (5 weeks for each full time worker!) and paid volunteer time.nnnn   nnWhy are we turning into the following vacation spot office for extremely motivated professionals? nnn* Greatest Locations to Work Award winner for the previous 14 years! nn* 5 weeks of PTO, and a full suite of advantages, 401ok, and so forth. for full time staff.nnnnnnn* Staggered daytime shift opportunities- no vacation, in a single day, or weekend shifts!nn* Progress alternatives with our Profession Observe program nn* Enjoyable, participating, difficult and rewarding surroundings nnn<br/><br/>nJob necessities nnnWhat are the High 5 Qualities of somebody that’s profitable at this position:nn1) Self-Motivated person that over-achieves targets set for you and your division.nn2) Quick learner that may perceive that advanced service we handle, to finest serve the home-owner.nn3) Resilient and optimistic perspective whereas dealing with many tough interactions with home-owner.nn4) Tech wizardry to effectively use  CHAT, EMAIL, PHONE and shopper database instruments seamlesslynn5) Sturdy ardour for buyer success and satisfaction on decision of home-owner concernsnnnnPlease go to https://spectrumam.com/careers for a visible description of the position and profit particulars. nn  nnnThis place pays $15.00 per hournn· Hybrid Empowerment Plan – Our tradition is predicated on belief. We empower our staff to work in-office and remotely based mostly on the position, necessities of the enterprise, and choice of the worker.nn· Acknowledged as Greatest Locations to Work 14 years in a row!nn· Quickest Rising Firm – Quick Observe 50 in 2020.nn· San Antonio-based householders’ affiliation administration firm.nn· Privately-owned with 20 years in enterprise.nn· Work / Life stability.nn· 5 weeks of PTO to permit for relaxation, journey, household, and your hobbies.nn· 40 paid hours per 12 months for neighborhood service actions.nn· Inner Studying and Growth Administration System.nn· Full suite of advantages contains: Medical, Dental, Imaginative and prescient, STD/LTD, Life/AD&D and a 401ok program.nn· Free medical clinic in-house (in San Antonio workplace – digital appointments for different workplaces).nn• Properly-structured profession observe plan with a 6-month evaluate for compensation improve based mostly on performancennnnnnSpectrum believes the best respect we will present a candidate is to conduct an intensive and detailed interview course of. In case you are prepared and keen to take a position your effort and time in Spectrum, then we are going to certainly put money into attending to know you properly if we see a strong match to the place.  nn  nnIf there’s a good match and also you proceed by way of the method, please be ready for detailed and a number of steps. This might embody a screening interview, division interview, panel interview, employment verification’s and dialog with references. Moreover, if we lengthen a suggestion, we conduct drug screening and background checks.   nnn nn#LocationnSan Antonio


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