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In order for you a work-from-home job with no expertise or diploma required that pays $200/day, test this out:
It is the Harvest Knowledgeable job at Harvest.
Harvest is an impartial software program firm making instruments that assist companies run extra easily.
What you may do:
- Assist our prospects by means of Zendesk
- Assist create inside processes that straight affect engagement and enhance our response instances
- Collaborate with stakeholders in our Authorized, Privateness and Safety (“Compliance”) groups to make sure correct buyer communication and data sharing
- Collaborate with a cross-departmental crew to plan and execute initiatives
- Assist form the duties and rituals round this position – you’re our first rent for this place! You’ll study the ins and outs of Harvest, Harvest Forecast, and are related apps and integrations by means of our intensive coaching program. You’ll turn into a real Harvest skilled (see what we did there?).
- You’ll reply questions through e mail and place just a few cellphone requires the overwhelming majority of your day. That’s the job, principally. We preserve an industry-leading common response time, with an emphasis on high quality slightly than amount of tickets resolved. It’s troubleshooting, bug investigation, instructing, and occasional remedy (“I consider in you!”).
- You’ll work alongside our builders to determine thorny issues, and also you’ll assist our prospects by means of these tough intervals when issues don’t work fairly proper.
- You’ll construct our buyer base through the use of your presentation expertise to host webinars for and reply questions from potential Harvest prospects.
- When you’ve mastered the software program and might reply tickets like a professional (or ought to we are saying—like an skilled. Gosh, it by no means will get previous!), you’ll have the chance to pursue support-related initiatives on the Knowledgeable Crew. There are many initiatives to maintain your juices flowing—whether or not you’re fascinated with writing documentation, making helpful GIFs, or making an attempt one thing completely new, there’s room to discover!
- You’ll be an awesome human individual, and deal with our prospects with sincerity, kindness, and respect. You’ll create new methods to impress, delight, and shock them!
- You’ll share your distinctive perspective when requested for it in varied crew or firm conversations and discussions. As a Harvest Knowledgeable, your data and insights are immensely useful!
{Qualifications}:
- You’re an distinctive communicator and also you deal with individuals kindly. You’ll be able to gracefully break down, clear up, and clarify, even probably the most complicated issues. Listening, speaking, and dealing with individuals makes you cheerful.
- Your writing expertise are flawless. We imply it. You will need to have a savvy type and a agency grip on grammar.
- You’re a tough employee with a historical past of getting issues carried out fastidiously and effectively. You’re thorough—no element go unnoticed.
- You’re self-motivated, but in addition take pleasure in contributing to a crew.
- You’ll be able to de-escalate a tense state of affairs with ease and beauty—working by means of a troublesome problem or bug with an upset buyer not solely doesn’t scare you, it’s a problem you’re desirous to tackle.
- You don’t thoughts doing the identical factor most days. You’re additionally comfy leaping onto a facet challenge when the event arises and aren’t scared to deal with the brand new and unknown.
- You’re affected person and luxuriate in fixing powerful issues, and you discover serving to individuals repair these issues rewarding.
- Your work and productiveness are predictable. You might be punctual along with your shifts, your assignments, your deliverables, and the timeliness wherein you assist prospects
- You’re detail-oriented—you not solely assist prospects, but in addition assist your teammates in figuring out, monitoring, and analyzing developments that assist enhance the general productiveness and high quality of the crew.
- We’re hiring for 2 shifts. For onboarding and coaching, which takes roughly 12 weeks, BOTH will want to have the ability to decide to working Monday-Friday from 9am-5pm ET. After that, you’re capable of decide to:Working full-time, SATURDAY-WEDNESDAY for an Eight hour day (minus lunch) overlapping with 9am-3pm ET (i.e. 7-3, 8-4, or 9-5 would all work!).
- AND/OR
- Working full-time, Monday-Friday for an Eight hour day (minus lunch) overlapping with 9am-3pm ET (i.e. 7-3, 8-4, or 9-5 would all work!).
Advantages/Compensation:
This job pays round $52ok yearly.
- A aggressive base pay: Each Harvester with the identical position expectations receives the identical base pay. And we intention to pay on the prime of the market (knowledgeable by third-party information) for all roles.
- Particular person and firm efficiency bonus plans: We consider in rewarding efficiency, so all Harvesters are eligible to obtain a person and firm efficiency bonus after working with Harvest for a time frame.
- Aggressive advantages*: We provide a number of advantages, together with15 days of trip in your first yr, plus firm holidays and every week off for winter break. And also you’ll get a further two days per yr till you attain twenty days.
- 100% protection of medical insurance premiums throughout our medical, dental, and imaginative and prescient plan choices for you, your partner, and your dependents.
- A yearly price range in your skilled studying and improvement targets.
- 401ok planning with a 6% firm match after three months with the corporate.
- 16 weeks of paid household depart to all new mother and father with the choice to make use of it unexpectedly or all through the newborn’s first yr, in addition to a digital platform offering help throughout fertility, being pregnant, and adoption by means of your first yr of parenting.
- A charitable giving matching program to help your contributions to your favourite charitable organizations.
- And rather more…
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