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Take a look at these $330/day, straightforward, worldwide, work-from-home jobs with a laptop computer and residential workplace gear offered, in addition to limitless free books.
Search for the Buyer Success Supervisor and Buyer Help Engineer positions at CodeSignal.
CodeSignal is a technical interview and evaluation options firm.
What you will do:
- Act as an professional for CodeSignal’s merchandise and admin instruments, to successfully educate prospects on product capabilities
- Handle a portfolio of CodeSignal’s fast-growing prospects to drive mutual success and development
- Challenge handle implementation duties similar to onboarding, product coaching, knowledge migration, and roll-out methods
- Function a trusted advisor to new and current prospects by means of demonstrable information of CodeSignal merchandise, business experience and enterprise acumen
- Strong understanding of shopper’s recruiting targets, processes, challenges and metrics
- Help prospects by figuring out and addressing distinctive use circumstances or points
- Accomplice carefully with different cross-functional staff members to translate enterprise wants and product necessities into new options for purchasers
- Conduct efficient client-facing conferences (i.e. coaching, Annual Enterprise Assessment)
{Qualifications}
- Confirmed expertise in a buyer success function (ideally with B2B or SaaS)
- A customer-first perspective
- Spearhead small scale projectsContent session
- Implementation & roll-out session
- In a position to independently troubleshoot majority of shopper points
- In a position to successfully determine extreme points and escalate them correctly
- A collaborative, useful, and empathetic staff participant who is definitely in a position to type a robust relationship with working degree counterparts
- Means to stay targeted and versatile throughout speedy development
- Glorious written and verbal communication abilities
- Enthusiastic about becoming a member of a fast-paced startup
Compensation/Advantages
- Wage vary: $80,000-$86,000 USD estimated, in response to Glassdoor
- Aggressive salaries primarily based on native market
- Medical, dental, and imaginative and prescient insurance coverage
- Crew exercise fund to attach along with your fellow Signalites
- Versatile trip coverage and WFH association
- Steady studying with limitless guide reimbursement
- {Hardware} is offered similar to laptop computer, monitor, mouse, keyboard, headset, and firm swag
- A difficult and fulfilling alternative to hitch a fast-growing SaaS firm
What you will do
- Perceive CodeSignal’s mission, values, and present objectives to succeed in significant new assist milestones quarter after quarter
- Develop consolation with the product choices at CodeSignal and leverage information to help customers
- Have a transparent understanding of the workflows and desires of customers
- Stability and prioritize a number of tickets, conduct analysis, and keep an ongoing assist queue
- Delight customers by means of efficient and environment friendly communication and resolutions of points
- Collect cautious knowledge factors for every concern introduced to you as a way to inform a considerate and stylish decision
- Keep communication with customers and inside stakeholders to make sure a wonderful person expertise
{Qualifications}
- 2+ years expertise in a assist function (ideally with B2B or SaaS)
- Glorious written and verbal communication abilities
- Proficiency in a minimum of one programming language
- Means to stay targeted and versatile regardless of competing priorities
- Organizational, analysis, and time-management abilities
- Sturdy troubleshooting and problem-solving abilities
- Collaborative teamwork abilities
- Means to regulate methods shortly primarily based on new data
- Means to successfully determine extreme points and escalate them correctly
- Enthusiastic about becoming a member of a fast-paced startup
Compensation/Advantages
Compensation and advantages will probably be similar to those listed above.
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