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What you will do:
- Construct and handle creator communities by way of white label platforms, Discord, social media, newsletters, e-mail campaigns, and and different types of engagement
- Be the first operational touchpoint for the communities, specializing in neighborhood well being, belief & security, and engagement, and making certain that the communities thrive and develop
- Present customer support help for the communities and neighborhood experiences
- Present operational and venture administration help for these methods and tasks
- Collaborate with key inside stakeholders, together with Advertising and marketing, Industrial and Product, to construct and preserve communication and excellent-standing with the Creator and creator neighborhood all through the lifecycle of campaigns and product launches
- Assist and educate key companions on Creator Challenge’s instruments and providers to encourage Creators and their groups to enhance their each day enterprise whereas understanding their wants
- Keep updated on market and traits.
- Determine and monitor key metrics, and translate knowledge into insights and traits
{Qualifications}:
- You have got 3-5 years of neighborhood administration expertise, ideally on a variety of neighborhood and/or social platforms. Expertise with Discord is required.
- You possess robust knowledge and analytical expertise, figuring out the best way to interpret and activate as vital
- You’re properly organized, devoted, with the flexibility to plan and ship on tight deadlines and pay excellent consideration to element
- You’re well-informed and curious concerning the newest digital neighborhood constructing and advertising and marketing methods.
- You get pleasure from constructing relationships and like to speak internally and externally
- You consider in a powerful group spirit, work ethic, with a pleasant, heat perspective
- You’re an open, clear and clear communicator
- You attempt for operational excellence
- You have got a ardour for the creator neighborhood and have expertise partnering with creators and their groups
- You genuinely benefit from the dynamics of communities and love being within the mixture of neighborhood on-the-ground – you roll up your sleeves and take part
Advantages:
- Aggressive pay and advantages packages, together with 401okay matching
- House workplace and wellness stipends
- Flex time without work, paid household go away for bonding, and volunteer alternatives
- Charitable giving matches
- Work remotely from residence or from considered one of our workplaces
- Gifted, passionate group who’re on a mission to construct a creator-first future
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