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About RevolutnPeople deserve extra from their cash. Extra visibility, extra management, extra freedom. And since 2015, Revolut has been on a mission to ship simply that. With an arsenal of superior merchandise that span spending, saving, journey, transfers, investing, exchanging and extra, our tremendous app has helped 18+ million clients get extra from their cash. And we’re not achieved but.nAs we proceed our lightning-fast progress, we consider that two issues are important to persevering with our success: our folks and our tradition. To date, we now have 3000+ folks working world wide, from our nice places of work or remotely, on our mission. And we’re on the lookout for extra. We wish good those that love constructing nice merchandise, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a stupendous answer.nnAbout the rolenOur Buyer Assist Crew is the general public face of the corporate and offers first-class front-line help to our thousands and thousands of shoppers. We’re additionally inside customer-champions, working with product groups to make sure customers keep on the forefront of all the things Revolut does 🚀nWe’re on the lookout for buyer help superstars to affix our crew as a Assist Specialist. This position isn’t nearly ticking off tickets and answering calls rapidly, that is about really delivering “WOW” ranges of service to our international buyer base 🎁 We wish quick performing downside solvers, not script readers.nIf you don’t see your long run future in buyer help, that’s cool too. We put plenty of time apart to coach you up so that you’re able to hit the bottom operating in another crew within the firm in case you determine to make a change 💫n👉 We’re a worldwide monetary tremendous app, so we now have to be out there 24/7. That typically means working nights and weekends. We’ll compensate you for night time shifts however we perceive this nonetheless isn’t for everybody so please bear that in thoughts earlier than making use of.nnWhat you’ll be doingn• Offering our customers with an impressive buyer expertise – it’s a part of our mission to make Revolut customers really feel safe while utilizing our servicen• Offering wonderful customer support through our in-app reside chat, cellphone and emailn• Representing Revolut on-line in any respect timesn• Collaborating with different groups internationally to sort out any clients’ issuesnnWhat you may needn• Proficient English language abilities n• Fluent French / German/ Dutch/ Spanish/ Italian/ Japanese/ Slovenian /Greek/ Croatian/ Hungarian or Romanian skillsn• Glorious communication skillsn• Capability to clarify complicated points in a simple and comprehensible mannern• Sturdy writing abilities and nice numeracy and IT skillsn• Sturdy consideration to element and analytical skillsn• Empathy and love for serving to peoplen• Pushed, self-motivated and extremely versatile crew playern• Self-learner, impartial problem-solvernnNice to haven• Prior buyer help experiencen• A number of languagesnnBy making use of for the above place, you’ll affirm that you’ve reviewed and agreed to our Information Privateness Discover for Candidates.nn#LI-Remoten#LI-NJ2n nn#LocationnMultiple Areas
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