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Try this very simple $270/day, non-phone work-from-anywhere job with versatile hours:
It is the Technical Help Specialist place at DNSimple.
DNSimple gives a complete API and net interface for area administration automation to clients around the globe.
What you will do:
- Be the final level of escalation for the Buyer Success Workforce on technical points.
- Resolve technical points confidently utilizing out there assets.
- Assist handle the problem backlog, helping builders with precedence and replica, and helping the Buyer Success staff with explanations, verification, and workarounds.
- Help with creating instruments utilized by our inside groups to assist clients.
- Contribute to inside documentation on technical troubleshooting and challenge decision.
- Be an inspiring and supportive teammate by offering suggestions, thought technology, instructing, studying.
Necessities
- You’ve got expertise engaged on a distributed staff.
- You’ve got expertise working in buyer assist.
- You’ve got wonderful English writing and comprehension.
- You’re in, or can work in, the UK or European time zones
- You’ve got expertise with DNS.
- You like to troubleshoot and debug points. The more durable the problem, the deeper you need to go.
- You’re element oriented, understanding that noticing the smallest element can imply the distinction in reproducing a tough challenge.
- You’re upbeat and might be empathetic to clients
- You’re desperate to brainstorm new methods to attach with clients
- You like to tackle a problem and be taught new issues. DNSimple is a fancy product in an ever-evolving house and the work is difficult – but additionally deeply rewarding.
Compensation/Advantages
- Wage vary: $60,000 – $70,000 USD relying on expertise
- Paid Time Off (Trip, Sick & Public Holidays)
- Household Go away (Maternity, Paternity)
- Work From Residence
- Firm Meet Ups
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