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If you wish to do business from home making $200-$300/day, working from virtually wherever internationally, examine these jobs out:
It is the Technical Help Specialist, Compliance Help Specialist, and Buyer Help Specialist positions at Hotjar.
Hotjar is a product expertise insights firm.
Hyperlinks:
What you will do:
- Help our prospects by way of Zendesk
- Troubleshoot buyer web sites utilizing our obtainable device suite, which incorporates (however shouldn’t be restricted to):
- Developer Instruments
- Our inner debugging plugin
- Datadog
- Replace our inner information base on Guru and contribute to division initiatives round information sharing
- Assist shortly spot buyer expertise patterns and escalate them as acceptable. Some examples are:
- Bug monitoring
- Function request logging
- Assist form inner processes that straight impression engagement and enhance our response instances
- Collaborate with different departments together with Product, Authorized, Advertising and marketing and Buyer Success
- Collaborate with a cross-departmental group to plan and execute tasks together with, however not restricted to:
- Writing articles on our Assist Heart
- Aiding with Zendesk macros and common upkeep of our occasion
- Creating and supporting our present workflows and automations in Slack, Zapier, and different instruments
- Contributing to bigger tasks that assist our imaginative and prescient and the pillars of our division
Necessities:
- Wonderful tone of voice and communication abilities. You have to be fluent and eloquent in written and spoken English (different languages are a bonus!).
- Mid to excessive proficiency with HTML and CSS and, optionally, Javascript. This contains with the ability to troubleshoot HTML and CSS points in internet browser-based developer instruments.
- Knack for taking technical language and making it comprehensible for most of the people.
- Expertise in a customer-facing position or a troubleshooting atmosphere.
- An intense mental curiosity and an eagerness to share information with others.
- Pure at problem-solving – with an enormous vary of consumers utilizing a fancy product, it’s an important a part of the job.
- Want to work in a respectful, clear, and collaborative work atmosphere, following Hotjar’s company values, culture and ways of working.
- Should undergo a background examine confidentially processed by our third-party.
Compensation/Advantages:
“The compensation vary for a group member on this position is $48,000 to $64,000 yearly the place the provide sometimes falls within the vary of $58,000 to $64,000.
Along with the financial compensation, we offer all group members with an assortment of distinctive and widespread perks valued at greater than €10,000 a yr, plus inventory choices and 40 days of annual depart. These have been chosen to mirror our values and beliefs, be it encouraging fixed studying with our Private Improvement Funds, an excellent work/life stability with the Vacation Funds, or a contented, wholesome group with our Wellbeing Funds.”
What you will do:
- Help our prospects by way of Zendesk
- Assist create inner processes that straight impression engagement and enhance our response instances
- Collaborate with stakeholders in our Authorized, Privateness and Safety (“Compliance”) groups to make sure correct buyer communication and information sharing
- Collaborate with a cross-departmental group to plan and execute tasks
- Assist form the duties and rituals round this position – you might be our first rent for this place!
Necessities:
- 2 years of buyer assist expertise
- 1 yr of expertise with Belief and Issues of safety or in a associated area corresponding to Privateness, Safety, Authorized
- Excels at collaborating throughout completely different departments and managing expectations
- Proficiency in explaining deeper ideas in a simplified, systematic method and a capability to deal with delicate topics and excessive stakes conditions
- Expertise with authorized, safety, and compliance requests/questionnaires and in figuring out a privateness, safety or authorized difficulty
- Want to work in a respectful, clear, and collaborative work atmosphere, following Hotjar’s company values, culture and ways of working.
- Should undergo a background examine confidentially processed by our third-party.
Compensation/Advantages:
“The compensation vary for a group member on this position is €55,000 to €70,000 yearly the place the provide sometimes falls within the vary of €55,000 to €60,000.
Along with the financial compensation, we offer all group members with an assortment of distinctive and widespread perks valued at greater than €10,000 a yr, plus inventory choices and 40 days of annual depart. These have been chosen to mirror our values and beliefs, be it encouraging fixed studying with our Private Improvement Funds, an excellent work/life stability with the Vacation Funds, or a contented, wholesome group with our Wellbeing Funds.”
What you will do:
- Help our prospects by way of Zendesk
- Troubleshoot buyer web sites utilizing our obtainable device suite, which incorporates (however shouldn’t be restricted to):
- Developer Instruments
- Our inner debugging plugin
- Datadog
- Replace our inner information base on Guru and contribute to division initiatives round information sharing
- Assist shortly spot buyer expertise patterns and escalate them as acceptable. Some examples are:
- Bug monitoring
- Function request logging
- Assist form inner processes that straight impression engagement and enhance our response instances
- Collaborate with different departments together with Product, Authorized, Advertising and marketing and Buyer Success
- Collaborate with a cross-departmental group to plan and execute tasks together with, however not restricted to:
- Writing articles on our Assist Heart
- Aiding with Zendesk macros and common upkeep of our occasion
- Creating and supporting our present workflows and automations in Slack, Zapier, and different instruments
- Contributing to bigger tasks that assist our imaginative and prescient and the pillars of our division
Necessities:
- Wonderful tone of voice and communication abilities. You have to be fluent and eloquent in written and spoken English (different languages are a bonus!).
- Mid to excessive proficiency with HTML and CSS and, optionally, Javascript. This contains with the ability to troubleshoot HTML and CSS points in internet browser-based developer instruments.
- Knack for taking technical language and making it comprehensible for most of the people.
- Expertise in a customer-facing position or a troubleshooting atmosphere.
- An intense mental curiosity and an eagerness to share information with others.
- Pure at problem-solving – with an enormous vary of consumers utilizing a fancy product, it’s an important a part of the job.
- Want to work in a respectful, clear, and collaborative work atmosphere, following Hotjar’s company values, culture and ways of working.
- Should undergo a background examine confidentially processed by our third-party.
Compensation/Advantages:
“The compensation vary for a group member on this position is €45,000 to €60,000 yearly the place the provide sometimes falls within the vary of €50,000 to €55,000.
Along with the financial compensation, we offer all group members with an assortment of distinctive and widespread perks valued at greater than €10,000 a yr, plus inventory choices and 40 days of annual depart. These have been chosen to mirror our values and beliefs, be it encouraging fixed studying with our Private Improvement Funds, an excellent work/life stability with the Vacation Funds, or a contented, wholesome group with our Wellbeing Funds.”
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