AT&T Hiring for No Experience Work-From-Home Jobs with $3000 Sign-On Bonuses 2022

If you want to work from home for AT&T with no experience required to apply, check out this job:

It’s the Customer Service Representative Sales position at AT&T.

AT&T is an internet, phone and TV services company.

Here’s more info:

What You’ll Do:

• Efficiently navigate between multiple systems to resolve complex customer concerns as it relates to one or more products or services
• Uncover customer wants, interests and needs in each customer interaction to effectively save the product and offer additional products and services
• Demonstrate self-sufficiency through utilizing various support tools to research and resolve complex customer issues in a virtual setting
• Utilize virtual communication tools to engage your manager or support team for assistance
• Remain proficient in explaining customer bills as well as managing billing, rate plan and feature matters for one or more products or services
• Perform basic troubleshooting for one or more products or services
• Adhere to a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service.
• This is a full time position (40 working hours per week). Flexibility to work any schedule during hours of operation is essential.

Home Office Requirements:

• Must have verified internet service (secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). Company will provide equipment (keyboard, monitor, computer, mobile device, etc.)
• Must maintain workspace in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
• Be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

Required Qualifications:

• Applicants will be expected to pass any assessments or tests associated with the position.
• Specific job assignments may require day, evening, weekend or holiday hours.
• Be available, accessible, and accountable to receive notifications related to unique scheduling needs (e.g., split shifts, unexpected volume spikes, disaster recovery, etc.) as determined by the Company.
• Be available, accessible and ready to work during established work schedules and shifts, e.g. on phone/available status in accordance with adherence measures as determined by the Company.
• Occasional overtime may be required.
• Ability to complete all required training in a virtual environment inclusive of required knowledge checks as determined by the Company.
• Be available, accessible, and accountable to participate in required security awareness training and testing (e.g., able to understand and validate knowledge of company requirements, compliance, and policies) as determined by the Company.
• Be available, accessible, and accountable to comply with organizational security and compliance standards and participate in required security monitoring and audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, home inspection of workspace, etc.) as determined by the Company.
• Be accountable to protect workstation configuration and prevent configuration changes or personalization while using all technology tools as determined by the Company.
• Follow WFH logistics guidelines (e.g., equipment receipt, equipment setup, travel considerations, workstation security processes, equipment return policies and processes, etc.) as determined by the Company.
• Be available, accessible, and accountable to follow technical support processes (e.g., setup, troubleshooting, escalations, communications, etc.) as determined by the Company. Be available, accessible, and accountable to participate in recurring management routines as determined by the Company. These virtual meetings and routines may include, but are not limited to, attendance and participation at all required and ad hoc meetings (e.g., team huddles, coaching, disciplinary actions, training, investigatory meetings, grievances, etc.). These virtual actions will take place via a variety of methods as technology allows and is developed, and may include telephone, teleconference software, video conference, messaging software, etc. as determined by the Company.
• Maintain a workspace in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.) as determined by the Company.
• Be available and accountable to regularly (e.g., daily, weekly, etc.) access performance management tools and review individual performance (e.g., dashboards, reports, etc.) as determined by the Company.
• Be available, accessible, and accountable to participate in interaction and communication-related policies, processes, and audits inclusive of all work time not just interactions directly with customers. (e.g., remote desktop observation call and screen recordings, live webcam monitoring, chat audits, etc.) as determined by the Company.
• Be available, accessible, and accountable to participate in manual and automated remote monitoring policies and practices (e.g., voice and screen recordings, desktop observation without notification, voice and chat analytics, real-time agent feedback inclusive of automated intelligence tools, etc.) to identify and address training, coaching, and quality opportunities as determined by the Company.
• Be accountable to participate in and follow all organization-wide and WFH-specific published policies (e.g. Code of Conduct, Time Keeping Policy, etc.) as determined by the Company.
• Must meet Minimum workspace requirements include verified internet service with 12mb upload and 18mb download speed ability as determined by the Company and established dedicated work area (desk, chair, electrical outlet, direct LAN connection)

Preferred Qualifications:

• At least one-year customer service experience preferred.
• Call Center experience preferred.
• Advanced Typing/keyboarding skills preferred.

Benefits/Compensation:

• $15.69 hourly ($627.50 weekly) to $17.63 hourly ($705.00 weekly) pay
• $3,000 sign-on bonus spread across multiple months as follows: $750 after 30 days, $750 after 60 days, $750 after 90 days and $750 after 120 days.
• Eligible AT&T wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories
• AT&T Internet (Fiber where available)
• Free AT&T TV or U-verse TV – $10 tech and/or equipment fees may apply 
• AT&T phone & AT&T wireless home phone
• Paid time off
• Tuition assistance
• Insurance options