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For those who’re a stellar communicator who can manage and handle numerous simultaneous tasks and conversations, this is likely to be the proper function for you. As an Account Supervisor, you may assist with new consumer onboarding, supply of content material, and renewing our purchasers (advertising groups at know-how startups). In case you have a background in content material advertising, advertising company account administration, or developer advertising/relations, you may have an enormous benefit understanding our purchasers and content material.
Word: This isn’t primarily a gross sales function. You’ll primarily be sustaining and bettering relationships with present purchasers, however it is going to require important face-time with purchasers and making renewals and upsells.
We might Like Somebody Who Can:
- Perceive complicated technical subjects at a excessive stage (large plus when you’ve got any previous software program growth or developer relations expertise)
- Ship completed work to purchasers based mostly on given deadlines
- Promptly and clearly talk with purchasers and Draft.dev workforce members in wonderful written and spoken English
- Facilitate renewals and onboarding with clients
- Perceive the basics of content material advertising, editorial requirements, and search engine marketing
Expectations:
- 3+ years of account administration, advertising, or associated expertise
- ~40 working hours per week
- Ship on deadlines
- Adhere to and enhance account administration processes
- Weekly account administration check-in assembly
- Renewal conferences with purchasers (largely US and EU-based) at their comfort
- Dependable web connection and pc
Perks:
- Versatile hours, location, and largely asynchronous work
- $40/hour pay fee with alternative to maneuver to equal wage ($83,200/yr) and paid time without work after 6 months
- Work immediately with a workforce of skilled Account Managers
- Assist form the course of a shortly rising small enterprise
Hiring Course of
- Submit your application
- You may full a task taking part in project by way of e mail (will simply take a couple of minutes).
- You may be part of a 30-minute Zoom name to speak about your expertise and reply questions concerning the function.
- You may full a 2-hour paid mock renewal train.