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Try this $340/day work-from-home job hiring worldwide with a FREE MacBook Professional, different tools, and Apple reductions:
It is the Buyer Success Supervisor job at Tidio.
Tidio is a customer support platform for rising companies.
What you will do:
- construct relationships with our high shoppers work from Monday to Friday, between 2 pm – 10 pm Poland time or be versatile working 8hours in a time field eight am-10 pm Poland time relying on the variety of calls with clients from the USA;
- determine consumer wants and deploy options;
- conduct video coaching and showcase new options;
- drive adoption of our product and encourage greatest practices;
- determine alternatives for development;
- oversee a big e-book of enterprise.
- affect retention and churn price on your shoppers;
- create automation and flows inside our success software program that helps your efforts;
- report on actions and outcomes;
- gather strategic suggestions and share it internally;
- create impactful emails and outreach campaigns on your e-book of enterprise.
{Qualifications}:
- readiness to work from Monday to Friday, between 2 pm – 10 pm Poland time or be versatile working 8hours in a time field eight am-10 pm Poland time relying on the variety of calls with clients from the USA you’ve;
- native or near native English expertise (C1 stage, particularly oral expertise);
- earlier skilled expertise in a SaaS sector in the same place;
- capacity to construct mutually benefiting relationships;
- nice understanding of how you can use and educate others to make use of the software program;
- expertise with buyer success or gross sales instruments (Gainsight, Totango, ChurnZero, Salesforce);
- an excellent understanding of industry-standard KPIs (churn price, retention price);
- an excellent understanding of buyer expertise instruments and the {industry}.
- Bonus factors if in case you have 2+ years of expertise with the SaaS buyer success function.
Advantages:
- absolutely distant work with visiting Poland every year,
- a chance to develop a group along with the primary 2 folks and have an impression on the way it’s gonna appear like sooner or later;
- versatile working time – you’re the one who arranges on-line conferences with clients and handle your time the independently in the best approach;
- 26 days off assured in a 12 months regardless of the contract kind;
- a collaboration with people who share data and are usually not afraid of testing new options;
- nice improvement alternatives – an opportunity to focus on explicit areas or change into a pacesetter sooner or later. What’s extra, an organization helps programs or conferences;
- price range for particular person English language lessons;
- free entry to one of the well-liked e-book/audiobook providers;
- particular person work instruments – MacBook Professional, Dell display screen, JBL headphones? You may tailor the tools to your wants;
- multisport card or MyBenefit Cafeteria – no additional cost;
- premium medical care (Sign Iduna) – no additional cost;
- entry to HearMe platform to help your psychological well-being;
- reductions on Apple merchandise;
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