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Remote Sales and Service Concierge at On Time Supplies

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Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Do you like to be inventive, resolution oriented and assist our clients meet their enterprise wants?  For those who answered sure, this may be an ideal alternative for you!

OnTimeSupplies.com brings again the misplaced artwork of customer support. We love and recognize nice customer support and we love the chance to get up day by day to serve others.

The concierge place will can help you do business from home full-time.  Now and again you’ll be requested to satisfy with the group for coaching. Beginning wage is $15.00 an hour with alternatives to develop and develop whereas working remotely!

We’re not on the lookout for order-takers or script-readers – we’re looking out for individuals who can have interaction with our clients by way of telephone, e mail, or chat, the power to assume critically on-their-feet within the second, and a ardour for genuinely serving to others. 

What You’ll Do

  • Interact with clients by means of stay chat, telephone calls, and e-mail to search for alternatives to assist our clients.  
  • Analysis and problem-solve to find out acceptable options for patrons, assume proactively, and set follow-ups as wanted to make sure contact decision.
  • Function with understanding, make the most of energetic listening, persistence, empathy, and kindness to clients and Workforce Members alike.
  • Function with a willingness to be taught. We share suggestions, we get suggestions, and we function in a tradition of being open-minded to develop.

What You’ll Want

  • Prior expertise in a buyer dealing with function, whether or not that be customer support or retail. 
  • Show glorious communication expertise (written, verbal, and listening) in a written evaluation
  • Capability to multi-task (e.g., preserve a number of stay chat conversations whereas navigating on the pc and taking notes) and carry out properly in a fast-paced setting
  • Proficiency in utilizing computer systems, each for information entry, in addition to for speedy navigation by means of techniques and the web to seek for info to assist assist our clients
  • Capability to adapt to alter with the enterprise wants of the corporate
  • Flexibility to shift schedule and work time beyond regulation as wanted by the enterprise unit
  • Should convey confirmed potential to keep up confidentiality and safe delicate info
  • Highschool diploma or equal
  • Should be capable of move a background examine

Technical Necessities

  • You could present your individual pc for work use.
  • Work space have to be massive sufficient to accommodate pc displays and be free from distractions, together with any background noise that impacts the shopper expertise.
  • Work space acceptable for webcam use.
  • Have a dependable wired, high-speed web and broadband connection.

OnTimeSupplies.com is dedicated to equal alternative. We worth and embrace range and inclusion of all Workforce Members.

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