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This is a very simple work-from-home job with weekly pay, nearly no cellphone calls, and little or no expertise required:
It is a Buyer Service job at Wrrk.
Wrrk is a buyer assist providers for startups.
What you may do:
You’ll assist prospects by way of electronic mail, chat and cellphone troubleshooting their issues and answering their questions, to make sure that every buyer has the very best expertise potential.
You’ll work intently with wrrk administration to determine ways in which we will get higher as a staff.
About you:
- You are empathetic. You’ll be able to simply put your self in different individuals’s footwear. You genuinely care about serving to individuals.
- You’re a robust written communicator. You’ll be able to concisely and successfully relay info in written type. Virtually all the pieces at wrrk is completed by way of written communication (each with prospects and between teammates).
- You’re skilled. In each interplay, even throughout extremely difficult conversations.
- You’re reliable. You present up on a regular basis to your prospects and your staff.
- You like fixing issues Each buyer is totally different, many occasions radically so. You might be keen about having the ability to meet their particular wants, by figuring out the supply of the issue and implementing the efficient answer.
- It’s essential to reside within the USA or Philippines. Within the USA, you will need to reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma.
Necessities:
- 1+ 12 months in a web-based customer support function, serving to prospects by way of electronic mail, on-line chat, and/or cellphone
- 1+ 12 months of name middle expertise
- Expertise utilizing customer support software program i.e. Zendesk, Freshdesk, Livechat, Shopify, Magento
- Conversant in a metrics pushed, fast-paced surroundings.
- Expertise utilizing on-line communication instruments i.e. Slack, Skype
- Distant work expertise is a plus
- E-commerce expertise is a plus
Advantages:
- SaW2 employment (you’re our teammate)
- Well being advantages
- The pliability of working from house
- Weekly, direct deposit cost
- Work with fashionable on-line companies
- In depth alternatives to be taught from, and work with, superior and proficient teammates
- Profession development alternatives. We’re a rapidly rising firm with ample roles and positions to develop into.
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